FAQ

🛍️ Orders & Products

Q1. How do I place an order at Apsra Boutique?
Simply browse our categories, select your favorite clothing item, choose your size, and click “Add to Cart.” Then proceed to checkout and complete payment.

Q2. Do you offer size guides?
Yes. Each product page includes a size chart to help you choose the right fit. If you’re unsure, we recommend checking our Size & Fit Guide before ordering.

Q3. Are product colors exactly the same as shown in photos?
We try our best to capture true colors, but slight variations may occur due to lighting and screen settings.

Q4. Do you sell original Apsra Boutique designs only?
Yes, all our products are designed and curated by Apsra Boutique, ensuring premium quality and unique styles.

📦 Shipping & Delivery

Q5. How long will delivery take?

• Standard delivery (India): 4–7 business days
  
  

• Express delivery (India): 2–4 business days
  
  

• International shipping: Timeline depends on the country
  
  

Q6. Do you offer free shipping?
Yes, free shipping on orders above ₹999 within India.

Q7. How can I track my order?
Once shipped, you’ll receive a tracking link via SMS and email. You can also log in to your account to check status.

🔄 Returns, Refunds & Exchanges

Q8. What is Apsra Boutique’s return policy?
You can return items within 7 days of delivery if they are unused, unwashed, and have tags intact.

Q9. How do I request a return or exchange?
Just log in, go to “My Orders”, and select “Request Return.” Our team will guide you through the process.

Q10. How long does it take to get a refund?
Refunds are processed within 5–7 business days after we receive your returned product.

Q11. Are there items that cannot be returned?
Yes, innerwear, swimwear, and custom-stitched outfits are non-returnable for hygiene and customization reasons.

💳 Payments

Q12. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD).

Q13. Is it safe to shop on Apsra Boutique?
Absolutely. Our site uses SSL encryption and secure payment gateways for safe online shopping.

Q14. Do you offer Cash on Delivery (COD)?
Yes, COD is available for most locations in India.

👗 General Questions

Q15. Does Apsra Boutique have physical stores?
Currently, Apsra Boutique is an online-only brand, but we deliver across India and internationally.

Q16. Do you restock sold-out items?
Yes, popular styles are often restocked. You can join our newsletter to be the first to know.

Q17. How can I contact Apsra Boutique?
You can reach us via:

• 📧 Email: support@apsraboutique.com
  
  

• 📞 Phone/WhatsApp: +91-XXXXXXXXXX
  
  

• 💌 Contact Form: Available on our Contact Us page